Questions parents ask

In Utah, you can start without a referral. Your plan may still ask for one. If it does, your pediatrician can send it, and our front desk can tell you before you book.

We bill many kinds of plans, including most PPO plans, employer plans, Medicaid and CHIP. Your plan decides what it pays. Our front desk checks your child's benefits and calls you before the first visit.

We give you a written estimate before the first visit, and you pay on the day of each visit. If your plan may reimburse you, we give you a detailed receipt to send in. Your plan decides whether it pays.

A first visit is about an hour with a physical therapist who works with children. A parent stays in the room. Later visits are shorter, and the same therapist sees your child when we can.

It depends on what the therapist finds, what you and your child want to do again, and how quickly skills take hold. Your therapist talks it through with you, and you can ask at any visit.

Clothes to run and climb in, the shoes they wear most days, a water bottle and a snack. A favorite toy helps. Bring your plan card and any note from your pediatrician.

Sessions are built around play, and we work within what your child can tolerate. If a game is not working, we change the game.

Some follow-up visits can be done by video, in states where we are licensed. Your first visit is in person, so your therapist can see how your child moves.

Get emergency care first. Tell us who your adjuster is, and your state decides who may direct your care. We explain how bills are handled before you start.

Only with your written permission, and only for your child's care or for you to use at home. You can say no, and it changes nothing about the visit.